Booking a workshop As our classes are popular and fill up quickly, we operate a ‘first come, first served’ policy with a small reserve list in case of cancellations. Bookings can be made by telephone or by calling into the shop. Full payment for classes and kits must be made at the time of booking, so if you book by phone, please have details of your credit or debit card ready. If you join one of our Block of the Month groups, we request that all classes are paid for whether you attend or not, as we still have the tutors & rent to pay. We also accept cheques by post. Our phone number is 01872-870478, opening hours are Monday to Saturday10am – 4pm.
Cancelling a workshop If you need to cancel a workshop, please contact us as soon as possible. It is possible that we may be able to fill your place from the reserve list. Course fees are only refundable if your place can be resold, & a £5 administration fee will be charged.